Posted: Mon Sep 14, 2009 5:22 pm Post subject: 36 hour access windows logout users within 10 or 15 minutes
Hi folks! I'm having an issue where users are being logged out prematurely and they have to sign back in. I have the window period set to 36 hours with an automatic renewal, but they're redirected much sooner.. sometimes as soon as 15 or 20 minutes.
It seems that any period of inactivity can cause a logout. I'm not sure, but maybe also when a person switches to a different node they also get logged out and are forced to log back in. The two pairs of access points are grouped tightly, and I'm guess the difference in signal between two of them are not much... perhaps causing a bouncing back and forth between APs. Is this a known issue?
Not a desirable issue, because unsaved work on web pages can be lost...
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